1. Service Management Congress 2017
Working Group Digitization
The Service Congress is a new format of the Ostfalia Hochschule in Suderburg and
serves as a platform for students, professors, companies and the general public. It emerged from
the working group Services, E-Learning and Digitization for Uelzen in 2017 by Prof. Markus Launer
with the IT network Uelzen, the public utilities MyCity, Exabyters, Visoma, KWHC, APT Bienenbüttel
and Intersoft Consulting Services from Hamburg. The aim was to promote and further internationalize
the economy of Uelzen. The working group has developed cooperations for various research projects
in the service sector and e-business in cooperation with the District Administrator of Uelzen, Dr.
med. Heiko Blume, and the mayor of Uelzen, Jürgen Markwardt.